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Terms of Service

Effective Date: October 23, 2026

Welcome to Guestlist. Nero Media Group, Inc. (“Nero,” “we,” “us,” or “our”) operates the Guestlist platform and services (“Guestlist”) at ontheguestlist.app (the “Service”). These Terms of Service (“Terms”) are an agreement between you and Nero Media Group, Inc. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

Guestlist is an event photo platform that allows event attendees (“Guests”) to view and receive photos from events they attended, and allows event organizers and photographers (“Creators”) to upload, manage, and distribute event photographs.

2. Eligibility

You must be at least 13 years old to use the Service as a Guest. To create a Creator account or buy a subscription, you must be at least 18 years old, or the age of majority where you live if that is higher. By using the Service, you represent that you meet these eligibility requirements.

3. Account and Authentication

  • Guests authenticate via email and one-time passcode (OTP), or via Google Sign-In.
  • Creators authenticate via email and password, or via Google Sign-In.
  • You are responsible for maintaining the security of your account and for all activities that occur under your account.
  • You agree to provide accurate information and to update it as necessary.

4. Acceptable Use

You agree not to:

  • Upload, share, or distribute child sexual abuse material (CSAM) or any content that sexualizes minors;
  • Upload or share intimate or sexually explicit images of any person without that person’s consent;
  • Use the Service, including gallery emails, to send spam or unsolicited commercial messages;
  • Upload malware or anything designed to damage, disrupt, or gain unauthorized access to the Service or anyone’s devices;
  • Upload, share, or distribute content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable;
  • Use the Service for unauthorized surveillance or tracking of individuals;
  • Attempt to circumvent security measures, consent requirements, or access controls;
  • Scrape, crawl, or use automated means to access the Service without our prior written consent;
  • Upload content that infringes on the intellectual property rights of others;
  • Impersonate any person or entity or misrepresent your affiliation;
  • Use the Service in violation of any applicable federal, state, local, or international law or regulation.

Child safety. We have zero tolerance for CSAM. We report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) as required by law, preserve related information as the law requires, and permanently terminate the accounts involved.

Reporting. To report content that breaks these Terms, use the Report link in the gallery or email ontheguestlistapp@gmail.com. We may remove content and restrict, suspend, or terminate accounts that break these Terms, with or without notice.

5. Compliance with Laws

You agree to comply with all applicable federal, state, local, and international laws, statutes, ordinances, and regulations in connection with your use of the Service. You are solely responsible for ensuring that your use of the Service is in compliance with all laws applicable to you.

Face matching (Creators): Creators may optionally enable face matching for an event. By enabling it, you acknowledge that: (a) facial geometry will be detected in the photographs you upload to that event and indexed for matching, as described in our Biometric Data Policy; (b) you are responsible for providing any notice to event attendees that may be required by the laws applicable to you or your event (venue signage, event terms, or similar), and for complying with biometric privacy laws applicable in your jurisdiction; and (c) Nero obtains each guest's own informed, written consent before any guest's selfie is processed, but this does not replace notice obligations that may apply to you as the event organizer. Face matching may not be available in certain jurisdictions.

Guest information (Creators): Guestlist may provide Creators with certain personal information regarding individuals who voluntarily join a Creator's galleries (“Guest Information”), including names, email addresses, profile information, Instagram handles, gallery participation information, and related engagement information. You act independently with respect to your use of Guest Information after it is made available through Guestlist, and you are solely responsible for ensuring that such use complies with applicable privacy, data protection, advertising, and marketing laws. You may use Guest Information only for legitimate purposes connected with your galleries, events, client relationships, creative services, or other communications that you are legally permitted to send. You may not:

  • (a) sell, rent, license, or otherwise provide Guest Information to data brokers or unrelated third parties;
  • (b) upload Guest Information to advertising platforms, data-management platforms, audience-matching services, or similar systems for targeted, behavioral, or lookalike advertising without the individual's legally valid authorization where required;
  • (c) use Guest Information for unlawful profiling, automated eligibility decisions, or discriminatory purposes;
  • (d) use Guest Information in violation of an individual's applicable opt-out, objection, deletion, or unsubscribe rights; or
  • (e) attempt to access biometric information, face-matching data, or other information not expressly made available to you through the Service.

You are responsible for commercial communications you send using Guest Information, including compliance with applicable marketing and anti-spam laws. A guest joining your gallery is not consent to receive marketing from you: where the law requires consent for electronic marketing (for example, for individuals in the United Kingdom or European Union), you must obtain it yourself. You are responsible for ensuring that members of your team who access Guest Information comply with these restrictions.

6. Content Ownership and License

Your content: You retain ownership of all content you upload (photos, profile pictures). By uploading content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, create derivative works from (including thumbnails, previews, and optimized versions), process, store, distribute, and publicly display your content solely for the purposes of operating, improving, and promoting the Service. This license ends when you delete the content or your account, except where the content has been shared with others and they have not deleted it.

Uploader representations and warranties: By uploading content to the Service, you represent and warrant that: (a) you own or have obtained all necessary rights, licenses, consents, and releases to upload and share such content on the Service; (b) to the extent your content depicts identifiable individuals, you have obtained their consent or have a lawful basis (such as legitimate interest for event photography) for sharing their likeness through the Service; (c) your content does not infringe any third party's intellectual property rights, privacy rights, publicity rights, or other legal rights; and (d) you will comply with all applicable laws regarding the collection, use, and sharing of images of individuals. You are solely responsible for the content you upload and the consequences of sharing it through the Service.

Content moderation: We reserve the right, but are not obligated, to review, refuse, or remove any content that we believe in our sole discretion violates these Terms, applicable law, or the rights of any third party, without prior notice. Nero does not endorse, verify, or assume responsibility for any content uploaded by users.

Event photos: Event photographs are owned by the Creator who uploaded them. Guests receive a personal, non-commercial license to view, download, and share photos from event galleries they have access to, subject to any restrictions set by the Creator.

Our content: All intellectual property rights in the Service itself (including software, design, trademarks, and documentation) are owned by Nero Media Group, Inc. or its licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose. You may not copy, modify, distribute, sell, or lease any part of the Service.

7. Subscriptions and Billing

Plans and payment. Paid plans and add-ons (such as AI Tools) are billed in advance, monthly or annually, at the price shown when you subscribe, plus any applicable taxes. Payments are processed by our payment processor, Stripe. The Free plan costs nothing and needs no payment method.

Automatic renewal. Your subscription renews automatically at the end of each billing period, for a period of the same length, and we charge your payment method on file at the price then in effect, until you cancel. For annual subscriptions, we email you a reminder before each renewal.

Cancelling. You can cancel anytime on the Billing page of your dashboard. Cancelling stops the next renewal: you keep your paid features until the end of the period you have already paid for, and you are not charged again. Except where the law requires otherwise, payments are non-refundable and we do not give refunds or credits for partial periods.

Changing plans. When you switch between paid plans, the change takes effect right away. The difference in price for the rest of your current period is added to your next invoice as a charge, or as a credit applied to future invoices; credits are not paid out. Switching between monthly and annual billing is charged right away. When you move to a lower plan, features above that plan switch off; your galleries stay live and nothing is deleted.

Storage after a downgrade. If your account is over the storage included in your new plan, uploads pause. If it is still over 60 days later, your most recently created galleries are taken offline until what remains fits your plan. Offline galleries are not deleted: they come back as soon as you upgrade or reduce your storage. We email you when this starts, 30 days later, and 7 days before galleries go offline.

Price changes. We may change our prices. We will email you at least 30 days before a new price applies to your subscription, and it takes effect at your next renewal after that notice. If you do not agree, you can cancel before it takes effect.

Failed payments. If a renewal payment fails, we will retry it and email you. Your paid features keep working for 14 days. If payment still hasn't succeeded by then, your subscription ends and your account moves to the Free plan, and the storage terms above apply.

Deleting your account. Deleting your Creator account cancels your subscription immediately, without a refund for the rest of the period.

8. Privacy

Your use of the Service is also governed by our Privacy Policy and Cookie Policy, which describe how we collect, use, and protect your personal information and how we use cookies and similar technologies. If you opt in to face matching, our Biometric Data Policy additionally governs how biometric data is collected, used, stored, and destroyed. When you join a gallery, certain profile and contact information — including your name, email address, profile photo, and Instagram handle if provided — will be shared with the creator of that gallery and authorized persons associated with that gallery, as described in our Privacy Policy.

9. SMS and Text Messaging

By providing your phone number and using the Service, you consent to receive SMS text messages from Guestlist for the following purposes:

  • Authentication: One-time passcodes (OTP) for account sign-in and verification;
  • Notifications: Alerts when new photos are available in your galleries.

Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on your activity. You may opt out of notification messages at any time by adjusting your account settings or by replying STOP to any notification message. Opting out of notifications will not affect authentication messages, which are required to access your account. For help, reply HELP or contact us at ontheguestlistapp@gmail.com.

We will not use your phone number for marketing or promotional purposes. Consent to receive SMS messages is not a condition of purchasing any goods or services.

10. DMCA / Copyright Takedown

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe content on our platform infringes your copyright, please review our full DMCA Takedown Policy for instructions on filing a takedown notice, counter-notification procedures, and our repeat infringer policy. Notices may be sent to ontheguestlistapp@gmail.com.

11. Service Updates and Interruptions

We may update, modify, or discontinue any aspect of the Service at any time without prior notice. You understand that temporary interruptions may occur as normal events in the provision of the Service. We are not liable for any modification, suspension, or discontinuation of the Service.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NERO MEDIA GROUP, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Nero Media Group, Inc. and its officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) content you upload, share, or distribute through the Service, including claims by individuals depicted in such content; (b) your breach of any representation or warranty in these Terms; (c) your violation of any third party's rights, including intellectual property rights, privacy rights, or publicity rights; (d) your violation of these Terms or any applicable law; or (e) your use of the Service.

15. Dispute Resolution

Arbitration: Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in the state of the respondent's principal place of business or as otherwise agreed.

Class action waiver: You agree that any arbitration or court proceeding shall be conducted only on an individual basis and not as a class, consolidated, or representative action. If this waiver is found unenforceable, the entirety of this arbitration provision shall be null and void.

30-day opt-out: You may opt out of the arbitration and class action waiver provisions by sending written notice to ontheguestlistapp@gmail.com within 30 days of first accepting these Terms. Your notice must include your name, phone number, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, you and Nero Media Group, Inc. agree to resolve disputes in the courts specified in Section 16.

Exceptions: Nothing in this section prevents either party from seeking injunctive or equitable relief in court for intellectual property infringement or unauthorized data access.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles, except where preempted by federal law. For any dispute that is not subject to arbitration under Section 15, you and Nero Media Group, Inc. agree to exclusive jurisdiction and venue in the state courts located in New York County, New York, or, if federal subject-matter jurisdiction exists, the United States District Court for the Southern District of New York.

17. Export Control

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), and the International Traffic in Arms Regulations maintained by the U.S. Department of State. You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which export of the Service would be restricted under applicable laws.

18. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion. You may terminate your account at any time using the “Delete My Account” feature. Upon termination, your data will be handled in accordance with our Privacy Policy. Any provisions of these Terms that by their nature should survive termination shall survive (including Sections 11, 12, 13, 14, and 15).

19. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, DMCA Takedown Policy, and Data Processing Agreement (where applicable), constitute the entire agreement between you and Nero Media Group, Inc. regarding the Service and supersede all prior agreements and understandings.

21. Changes to Terms

We may update these Terms from time to time. We will post the updated Terms with a revised effective date and, for material changes, notify Creators by email before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. Changes to the dispute resolution section do not apply to any dispute that arose before the change was posted.

22. Contact

Guestlist is a service operated by Nero Media Group, Inc. Questions about these Terms? Contact us at ontheguestlistapp@gmail.com.

See also: Privacy Policy · Cookie Policy · DMCA Policy · DPA